SENTIMENTFeel the pulse
Feel the pulse
of your users
Real-time sentiment analysis on every conversation. Detect frustration before it becomes churn, and celebrate what your users love.
Every message, scored in real time
Our sentiment engine scores each message as it arrives. Watch the live feed of conversations flowing through your product, each tagged with sentiment and a numeric score.
Overall sentiment score
7.2
Negative 17%Neutral 35%Positive 48%
Live feed
Sentiment by user flow
See which parts of your product delight and which frustrate. Compare sentiment across onboarding, billing, support, and any custom flow you define.
Sentiment by user flow
Writing tasksHealthy
Code assistanceHealthy
Research queriesHealthy
TroubleshootingNeeds attention
Data analysisNeeds attention
Positive Neutral Negative
Track sentiment over time
Stacked bar charts show how sentiment evolves day by day. Correlate dips with product releases, incidents, or marketing campaigns.
Sentiment this week
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